To return a DUDSapparel product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at firstname.lastname@example.org and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The customer service will review the return and reply with acceptance or denail and further instrustions.
What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are designed by cusotmer and returned due to design will not be accepted. Only returns with flaws in the apparel will be accepted.
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
DUDS Apparel - Returns
PO Box 291
Oshkosh, WI 54903